We help you claim compensation for pain and suffering, medical expenses, lost income, and ongoing care and assistance needs for injuries caused by a slip, trip, or fall in a public or private space.
Free initial consultation
We review the details of your accident - whether it happened on private property or in public. We provide you with no obligation advice about your situation and your eligibility to claim.
Lodging your claim
We prepare and lodge your claim with the insurer.
Gathering supporting evidence
Medical records, reports, and other key documents are collected to support your case.
Negotiation & payout
We handle all negotiations and fight to maximise your compensation, ensuring you get the best possible outcome.
We specialise in handling a wide range of public liability claims, including slip and fall accidents, injuries in shopping centres, parks, and other public spaces, accidents on private property, and animal-related injuries, negligent security or assault claims, boating and aviation accidents caused by negligence.
With office locations in Brisbane, Logan, Ipswich, Gold Coast, Sunshine Coast and Toowoomba, you can easily meet with us in person. We also provide online consultations, or we can even come to you if you need.
Fewer than 2% of Queensland injury lawyers hold this Queensland Law Society accreditation — the highest recognition for proven expertise, professional excellence and ethical standards.
Our priority is making sure you keep the maximum payout. We pay your evidence costs upfront, never ask you to take out high-interest personal loans, and refuse to charge hidden “uplift” fees on your settlement.
You’ll always know where you stand. With regular updates, direct access to your lawyer, and easy access to your documents, the process stays open and stress-free.
We offer holistic support tailored to your circumstances — including the financial, family, and personal challenges that can come with injury, illness or abuse.
Our Mission
“We started Gain Lawyers because we saw an industry putting profits before people. It's time for a change, which is why we focus on your recovery and financial well-being first.
You’re placing a great deal of trust in us to handle important and often complex matters during what can be a very uncertain and stressful time in your life. We take that responsibility seriously.”
Jeremy Roche, Director At Gain
3 things to know about slip and fall claims in QLD
Why Gain Lawyers stands out
“I highly recommend Jeremy Roche. His knowledge was incredible and he genuinely cares about you. I found him honest, straightforward and professional. He made everything so much easier and did a fantastic job.”
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Slip and Fall Lawyer FAQs
A slip and fall claim is a type of public liability claim. It seeks compensation if you were injured after slipping, tripping, or falling because a person, business, or property owner failed to keep an area reasonably safe. These accidents often happen in shopping centres, supermarkets, car parks, rental properties, and public footpaths.
Common causes include:
- Wet or slippery floors with no warning signs.
- A lip protruding up from the floor or ground surface.
- Uneven, slippery or broken flooring, tiles, or pavement.
- Poor lighting in walkways, stairwells, or car parks.
- Hazards left on the ground, such as cables, stock, or rubbish.
- Unsafe stairs, stairs wells, or ramps (steep gradients, no ‘nosing’, no non-slip strips, uneven step ‘risings’ and ‘goings’, dodgy handrails).
Slip and fall accidents can cause anything from minor strains to life-changing injuries, such as:
- Fractures and broken bones.
- Head injuries and concussions.
- Back and spinal injuries.
- Shoulder, knee, and wrist injuries.
- Long-term complications like chronic pain or reduced mobility.
In a public liability ‘slip and fall’ claim, you can claim a once-off, full and final lump sum of compensation comprising past and future losses, including:
- Medical costs – hospital treatment, surgery, physiotherapy, ongoing care.
- Lost income – past and future income loss (including super), and reduced future earning ability.
- Pain and suffering – for physical and emotional impacts.
- Rehabilitation and equipment– therapy, mobility aids, or home modifications if required.
- Care and assistance - paid or unpaid help with personal care, domestic tasks, property maintenance.
Taking the right steps will help protect your claim:
1. Seek medical treatment immediately – even for minor injuries, to ensure records exist.
2. Report the incident – to the business, property owner, or manager, and ask for a copy of any report.
3. Collect evidence – take photos of the hazard, gather witness details, request CCTV if available.
4. Keep records – medical reports, receipts, and proof of lost income.
5. Get legal advice early – Gain Lawyers can advise you before dealing with insurers.
To succeed, you must show:
- Duty of care – the occupier or business owed you a responsibility to keep the premises safe.
- Breach of duty – they failed to take reasonable steps to remove or warn of the hazard.
- Causation – your injury was caused by their negligence.
You generally have 3 years from the date of your injury to file a claim by commencing proceedings (or your claim will be barred). Earlier pre-court procedures apply under the Personal Injuries Proceedings Act 2002 (Qld), so it’s best to seek advice early.
Most slip and fall claims are resolved through negotiation with the insurer. If settlement negotiations fail, your matter may need to proceed to court. Our lawyers are skilled in both negotiation and litigation.
Many slips and falls happen at a friend’s or family member’s property. In these cases, your claim is usually covered by their public liability insurance (often included in home and contents or landlord insurance). This means your friend or family member won’t be left out of pocket — the insurer pays the compensation.
At Gain Lawyers, we work on a true No Win No Fee basis. This means:
- You pay nothing upfront.
- You don’t cover disbursements during your claim.
- If your claim doesn’t succeed, you owe us nothing.
Our fees are also 20–40% lower than many large firms, with no “uplift” or hidden charges.
Slip and fall claims are often defended aggressively by insurers, shopping centres, and property owners. At Gain Lawyers, we know how to build strong cases, hold negligent parties accountable, and maximise compensation for injured people.
With Gain, you can expect:
- Accredited Specialist Lawyers – your claim is managed by a QLD Law Society Accredited Specialist in Personal Injury Law, representing the highest standard of skill and expertise.
- No upfront costs – you pay nothing to get started.
- No hidden fees – no surprise charges and no “uplift” fees if we win.
- Low fee promise – our fees are 20–40% lower than many large personal injury firms.
- Direct access to your lawyer – regular updates, answers to your questions, and plain-English advice.
- Personal care and support – we guide you through every stage of your claim and help reduce the stress of dealing with insurers.
if you don't win, you won't pay a cent.